SALARY : R89 046 per annum, plus 37% in lieu of benefits.
CLOSING DATE : 27 November 2026 at 16:00 (walk-in) and 20:00 (online)
CENTRE : Mdantsane Correctional Centre
REQUIREMENTS : Candidates must hold a Grade 12/Senior Certificate. They should be computer literate and precise in their work. A recommendation or nomination as an ICCV from a community organization is required (not older than six (6) months). The ability to work both independently and as part of a team is essential. Applicants should be public spirited with solid knowledge of the Batho Pele principles. Assertiveness and the capacity to perform under pressure are necessary. Effective communication skills (both verbal and written) are required. A driver’s licence will be considered an added advantage. Preference will be given to qualifying applications received from individuals residing in communities which are in the vicinity of the correctional centre where the post needs to be filled.
DUTIES : The incumbent will be tasked with conducting site visits and reporting on urgent matters. They will conduct regular interviews and consultations with inmates and DCS officials regarding complaints and mandatory matters. Receiving and capturing all complaints/requests on the database will form part of the role. Opening and maintenance of case files is required. The incumbent will make follow-ups on outstanding complaints. Submission of monthly reports is expected. They will provide statistical analysis of all complaints received. Attending to enquiries is also part of the duties. Carrying out all reasonable instructions by the supervisor/ Regional Manager is required.
ENQUIRIES : Eastern Cape Management Region: Ms N Sifesane Tel No: (043) 722 2729
APPLICATIONS : Submitted online through the following link: https://forms.gle/ 9ErSTiF8awRQshdMA or hand delivered to East London Magistrates Court, 3rd floor, room 407, Buffalo Street, East London, 5200.
CLOSING DATE : 27 November 2026 at 16:00 (walk-in) and 20:00 (online)
## Overview of the Position
The Department of Correctional Services is inviting suitably qualified individuals to apply for the position of Independent Correctional Centre Visitor (ICCV) at the Mdantsane Correctional Centre in the Eastern Cape. This is a meaningful opportunity for community-minded candidates who are passionate about upholding the rights and dignity of inmates while ensuring that correctional facilities remain transparent, accountable, and responsive to the concerns of those in custody. The role carries a competitive annual salary of R89 046, complemented by a 37% allowance in lieu of benefits, and is based within the Eastern Cape Management Region.
The ICCV role is central to the oversight framework that governs correctional centres across South Africa. Independent Correctional Centre Visitors serve as a bridge between inmates, correctional officials, and the broader community, ensuring that complaints and mandatory matters are addressed promptly and fairly. This position therefore demands a candidate who is principled, diligent, and capable of operating with integrity in a demanding environment.
## Key Requirements and Qualifications
To be considered for this post, applicants must be in possession of a Grade 12/Senior Certificate. Beyond this foundational qualification, candidates should demonstrate computer literacy and a high level of accuracy in their work, as the role involves capturing and maintaining data on digital platforms. A recommendation or nomination as an ICCV by a community organization is required, and this document must not be older than six (6) months at the time of application.
The ideal candidate will possess the ability to work independently as well as collaboratively within a team. A public-spirited outlook, combined with sound knowledge of the Batho Pele principles, is essential, as these values underpin the delivery of public services in South Africa. Applicants should be assertive and capable of functioning effectively under pressure, given the sensitive and sometimes urgent nature of the matters handled in a correctional environment. Strong communication skills, both verbal and written, are indispensable.
A driver’s licence will be regarded as an added advantage, as the role involves conducting site visits and travelling to various locations. Importantly, preference will be given to qualifying applications received from individuals residing in communities which are in the vicinity of the correctional centre where the post needs to be filled. This locality-based preference reflects the department’s commitment to ensuring that ICCVs are drawn from and remain accountable to the communities they serve.
## Core Duties and Responsibilities
The incumbent will be responsible for conducting site visits and reporting on urgent matters that arise within the correctional centre. This requires vigilance, sound judgement, and the ability to document and escalate concerns appropriately. Regular interviews and consultations with inmates and DCS officials regarding complaints and mandatory matters form a significant part of the role, demanding tact, objectivity, and strong interpersonal skills.
The ICCV will also be responsible for receiving and capturing all complaints and requests on the database, ensuring that records are accurate and up to date. Opening and maintaining case files is another critical duty, as is making follow-ups on outstanding complaints to ensure that matters are resolved in a timely manner. The incumbent will be expected to submit monthly reports and provide statistical analysis of all complaints received, thereby contributing to the department’s broader monitoring and reporting functions. Attending to enquiries and carrying out all reasonable instructions issued by the supervisor or Regional Manager are also essential aspects of the position.
## Application Details and Enquiries
Prospective applicants may direct enquiries to the Eastern Cape Management Region, attention Ms N Sifesane, at Tel No: (043) 722 2729. Applications should be submitted online through the following link: https://forms.gle/9ErSTiF8awRQshdMA, or hand delivered to the East London Magistrates Court, 3rd floor, room 407, Buffalo Street, East London, 5200.
## Closing Date
The closing date for applications is 27 November 2026 at 16:00 (walk-in) and 20:00 (online). Late submissions will not be considered, and applicants are encouraged to submit their applications well before the deadline to avoid any technical difficulties or last-minute delays.